Data Security Update

August 12, 2026 | Pippa Vincent-Cooke

On Monday 3 August we were informed by the provider of our customer relationship manager system (database) – Beacon CRM – of a data breach to their system. This breach is believed to relate to the contact information of our members and supporters, along with the members and supporters of over 1,000 other charities that use this system.

Please note that we do not hold any identifiable personal or organisation financial information or details on Beacon CRM – such as card or bank details. Reports from the Beacon CRM have not highlighted any financial details being downloaded, with the data breach concerning personal contact details.

We sent an email to all our members on Wednesday 5 August to inform you of the breach – please check your spam if you have not received this.

You can find more information about the breach here on our website.

If you have any queries or concerns, please email ms@bmstc.org

We thank you all for your understanding and patience and hope we can rely on your continued support.

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