If you are struggling financially and need help with your water bills, Thames Water has a number of social tariffs which might be beneficial. You can fill out an online assessment and following this, Thames Water will recommend either financial or debt support. There are a range of financial support schemes available and you may also be able to set up an affordable payment plan.
To find out more about the support available, please visit the Thames Water website.
People with a disability or a long term health condition an also sign up for the Priority Services Register. This means you will get extra support, particularly in an emergency.
You can sign up for the Priority Services Register here.
Thank you to one of our members who sent us this information. If you would rather talk to someone about your water bills instead of filling out the form online, please contact ms@bmstc.org and we can pass on contact details for someone at Thames Water who has offered to speak to our members.
